Defined as “the end-to-end communications and capabilities that a person has with an employer before, during and after their tenure,” the majority (56 percent) of full-time employees said that employee experience (EX) is more important to them heading into 2021 than it was this year. Companies have work to do, however, with 45 percent of survey respondents rating their employer’s EX as “average.” Company culture – the values and beliefs a company promotes and performs – has also seen an uptick in awareness with 40 percent of full-time employees ranking its importance higher this year than ever before. With employees requiring more from their leadership, businesses must re-think engagement tactics particularly when in-person activities are limited or non-existent.
“Traditionally this time of year, many companies would be ramping up office holiday festivities,” said Amy Mosher, isolved Chief People Officer. “Due to the pandemic, the last frontier of normalcy either is not happening at all or happening virtually in some capacity. The future of work is here, and employees need leaders to make the right decisions about collaborative and self-serve tools to amplify their experience – empowering them to engage regardless of the circumstances.”
When asked what they would like most from their employer this holiday season, holiday gifts (6 percent) and in-person and virtual parties (1 percent) were ranked far behind a bonus (37 percent), job security (35 percent) and an annual merit increase (21 percent).
To unpack these findings further and to browse additional employee-experience data points, download “Holidays 2020: The End-of-Year Employee Experience Report.” The report is based on a survey of 300 full-time employees on October 26 and 27, 2020. Employees ranged across job titles and levels, with 100 percent of them employed full time in the United States.
isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
Director of Brand and Content